Last updated: January 1, 2025
1. Information We Collect
At Mustaqil Store, we collect information to provide better services to our customers. The types of information we collect include:
Personal Information
- Name and email address when you create an account or make a purchase
- Payment information processed through our secure payment partners (JazzCash, EasyPaisa)
- Phone number and shipping address for order delivery
- Communication preferences and feedback
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and approximate geographic location
- Pages visited and time spent on our website
- Referring website and search terms used
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders for house design plans
- Send order confirmations and digital downloads
- Communicate about your account, orders, or customer service requests
- Send promotional emails about new designs and special offers (with your consent)
- Improve our website and services based on usage patterns
- Verify your identity for email verification during checkout
- Prevent fraud and enhance security
3. Email Verification
To ensure the security of your transactions, we require email verification before processing payments. When you proceed to checkout:
- A verification code is sent to your provided email address
- You must enter the 6-digit code to confirm your identity
- This verification is mandatory for all payment transactions
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment processors (JazzCash, EasyPaisa) to complete transactions
- Email service providers for verification and communication
- Law enforcement when required by law
- Service providers who assist in operating our website (under strict confidentiality)
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure payment processing through certified partners
- Regular security audits and updates
- Access controls limiting data access to authorized personnel
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly, including:
- Shopping cart functionality
- Session management
- Language and region preferences
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent where applicable
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@harrishousedesigns.com
- Phone: +92 300 123 4567
- Address: Lahore, Pakistan